Privacy and personal data protection policy
Remanglobal Robert Górski
(hereinafter: "Policy")
PART GENERAL PROVISIONS
1. The provisions contained in the Policy define the rules for the processing of personal data obtained through the website located at: www.remanglobal.com (hereinafter: the "Website").
2. The administrator of personal data and the owner of the Website is Robert Górski, conducting business activity under the name Remanglobal Robert Górski, entered into the Central Register and Information on Economic Activity of the Republic of Poland, address: Dorotowo 68A, 11-034 Stawiguda (hereinafter: "Remanglobal", "Administrator").
3. Personal data collected by Remanglobal Robert Górski via the Website are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), also called "GDPR".
4. If you want to learn about the processing of your personal data, please contact the Administrator at: Dorotowo 68A, 11-034 Stawiguda
5. The Administrator has implemented appropriate technical and organizational measures to ensure the security of personal data processing.
PART II
Legal basis, purpose and type of processing of personal data
1. Remanglobal collects information concerning natural persons performing a legal act not directly related to their activity, natural persons conducting business or professional activity in their own name, and natural persons representing legal persons or organizational units that are not legal persons to whom the Act grants legal capacity, hereinafter collectively referred to as "Users".
2. Personal data is processed in the event of:
a. subscription to an information bulletin (Newsletter), in order to perform a contract the subject of which is a service provided by electronic means. Legal basis – consent of the data subject to the performance of the contract for the provision of the Newsletter service (Article 6(1)(a) of the GDPR); The data processed in connection with the subscription to the Newsletter are: e-mail address.
b. use the contact form or Live Chat service on the Website in order to perform the contract provided electronically. Legal basis: necessity for the performance of the contract for the provision of the service of the contact form (Article 6(1)(b) of the GDPR). Personal data processed in connection with the use of the contact form includes: name and surname, e-mail address; in the case of Live Chat, the data will be processed as provided by the User.
c. to create and maintain a customer (User) account on the online platform on which the Website is located, in order to perform the contract for the provision of the service of opening and maintaining a customer account. Legal basis – necessity for the performance and performance of the contract for the provision of the service of opening and maintaining an account (Article 6(1)(b) of the GDPR). Personal data processed in connection with the creation and maintenance of an account: name and surname, e-mail address.
d. registering or logging in to the online store and placing an order for products or services offered by Remanglobal, in order to conclude and perform a contract for the sale of products or services. Legal basis – necessity for the performance and performance of a contract for the sale of products or services (Article 6(1)(b) of the GDPR). Personal data processed in connection with registration, logging in, placing an order for products or services, performing a sales contract: name and surname, name and address of the business activity, contact details, as well as – in the case of concluding a sales contract – also an appropriate identifier such as a tax identification number, address data necessary to transfer the ordered goods or services, data necessary to make a payment for the ordered goods or services and settle the transaction, including cardholder data (in particular card numbers, expiry dates).
e. performing obligations arising from the provisions of law in connection with the concluded sales agreement, e.g. meeting the requirements resulting from tax and accounting regulations, including keeping tax documentation and storing accounting evidence. Legal basis: Article 6(1)(c) of the GDPR); Personal data processed in connection with the performance of obligations arising from the provisions of law: name and surname, name and address of the conducted business activity, contact details, NIP number.
f. legitimate interest pursued by the Administrator, in particular such as: establishing, pursuing or defending against claims (including conducting court and mediation proceedings); conducting direct marketing by the Administrator of its own products and services (e.g. information about the services offered, products, promotional campaigns), including – in the event of consent by the User pursuant to Article 10(2) of the Act on the Provision of Services by Electronic Means, and/or Article 172(1) of the Telecommunications Law – sending commercial information by electronic means; control and improve the quality of services provided, including complaint handling. Legal basis: Article 6(1)(f) of the GDPR. Personal data processed in order to pursue the legitimate interests of the Administrator in the field of establishing, pursuing, defending claims: name and surname, name and address of the conducted business activity, contact details, NIP. Personal data processed for the purpose of direct marketing: e-mail address.
3. When using the Website, additional information may be collected, including the IP address assigned to the User or the external IP address of the Internet provider, domain name, browser type, operating system type.
4. Providing data for the purpose of subscribing to the Newsletter and for contact purposes is voluntary, but necessary for the purpose of receiving the Newsletter or making contact with the User, including providing the information requested by the User. The transfer of personal data to the Seller in connection with concluded sales contracts or the provision of services is voluntary, with the proviso, however, that failure to provide the data specified in the forms makes it impossible to register and create an account, and in the case of placing orders without registration, it prevents the User's order from being placed and executed. In other cases, the transfer of data is voluntary.
PART III
Provision or entrustment of personal data processing, personal data retention period
1. The User's personal data is transferred to service providers that Remanglobal uses in the operation of the Website and who support the business processes of the Remanglobal Service Provider to whom the personal data is transferred, depending on contractual arrangements and circumstances, or are subject to Remanglobal's instructions as to the purposes and means of processing such data (these are the so-called processors) or independently determine the purposes and means of their processing (these are the so-called separate processors). administrators).
2. Processors: Remanglobal uses suppliers who process personal data at Remanglobal's direction. These include, m.in providers of hosting, accounting, IT services, providing marketing services (e.g. providing systems for marketing/traffic analysis on the Website).
3. Separate controllers: Remanglobal shares personal data with entities (separate controllers) who do not act solely on Remanglobal's instructions and determine the purposes and means of processing Users' data themselves. They provide, m.in, electronic payment services and banking services.
4. The personal data processed by the Administrator are not subject to automated decision-making, including profiling. Personal data may be transferred outside the EEA under relevant legal instruments and in accordance with the GDPR.
5. The period of data processing depends on the basis and purpose of processing, i.e.:
a. in the case of subscription to the Newsletter - until the consent is withdrawn;
b. in the case of using the contact form or Live Chat service – for the duration of communication with the User regarding the submitted inquiry, or until the consent is withdrawn earlier;
c. in the case of creating and maintaining a customer (User) account on the online platform – until the consent is withdrawn;
d. in the case of registering or logging in to the online store and placing an order for products or services - for the period of performance of the contract, and after this time for the period necessary for the possible establishment, pursuit or defence against claims (i.e. for the period corresponding to the limitation period for claims; unless a special provision provides otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to running a business - three years);
e. in the case of data processing for the purposes necessary to fulfil the legal obligations incumbent on the Administrator – for the period resulting from generally applicable provisions of law, in particular the provisions of tax law and accounting regulations;
f. in the case of legitimate interests pursued by the Administrator – for a period not longer than is necessary for the purposes for which the data are processed or until an objection to the processing of personal data is raised, subject to the existence of important legally justified grounds for processing on the part of the Administrator, interests and freedoms overriding you, rights and freedoms or grounds for determination, pursue or defend claims.
6. In the case of data processed on the basis of consent, personal data – after the withdrawal of consent – will still be stored for a period of time corresponding to the limitation period of claims that Remanglobal may raise and may be raised against it (unless a special provision provides otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to running a business - three years).
PART IV
Rights of data subjects
1. To the extent provided for by the applicable regulations on personal data protection, the User has the right to:
a. access to the content of personal data by requesting access to or sending to the User a copy of the complete set of the User's personal data processed by the Administrator;
b. to rectify the data if it is incorrect; taking into account the purposes of processing, the User has the right to request the completion of incomplete personal data, including by submitting an additional statement to the Administrator's e-mail address.
c. to request the deletion of personal data if one of the following circumstances occurs:
- the personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
- You have withdrawn your consent on which the processing is based in accordance with Article 6(1)(a) of the GDPR and there is no other legal basis for the processing;
- You object to the processing;
- personal data have been processed unlawfully;
- the personal data must be erased in order to comply with a legal obligation provided for in Union law or the law of a Member State to which the Controller is subject;
- personal data have been collected in connection with the provision of information society services referred to in Article 8(1) of the GDPR
d. to transfer personal data, i.e. the User has the right to receive their personal data that they have provided to the Administrator and then send them to another personal data administrator of their choice. The User also has the right to request that the Personal Data be sent by the Controller directly to such an Administrator, if technically feasible. In such a case, the Administrator will send the User's personal data in the form of a file in csv format, which is a commonly used format, suitable for machine reading and allowing for the transfer of the received data to another personal data administrator. Only data obtained on the basis of consent and on the basis of a contract in accordance with Article 6(1)(a) and (b) of the GDPR and the processing of which is carried out by automated means may be subject to transfer;
e. to restrict the processing of the User's personal data by the Administrator in the following cases:
- when the User disputes the accuracy of personal data – for a period allowing the Administrator to verify the accuracy of such data;
- when the processing is unlawful and the User objects to the erasure of the personal data, requesting instead the restriction of their use;
- when the personal data is no longer necessary for the purposes for which it was collected or used, but it is necessary for the User to establish, exercise or defend legal claims;
- when the User has objected to the use of their data – then the restriction takes place for the time necessary to consider whether – due to the special situation – the protection of the User's interests, rights and freedoms prevails over the interests pursued by the Administrator when processing the User's personal data.
Where processing has been restricted in accordance with the above cases, such personal data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for important reasons of public interest of the Union or of a Member State.
f. to the extent that the legal basis for the processing of personal data is consent – the User has the right to withdraw consent at any time; The withdrawal of consent does not affect the lawfulness of processing that was carried out on the basis of consent before its withdrawal.
2. In the case of processing personal data in order to pursue legitimate interests pursued by the Administrator, the User has the right to object at any time – for reasons related to their particular situation – to the processing of personal data concerning them. The Administrator is no longer allowed to process this personal data, unless he demonstrates the existence of compelling legitimate grounds for the processing, overriding the interests, rights and freedoms of the User, or grounds for establishing, exercising or defending claims.
3. If personal data is processed for direct marketing purposes, the User has the right to object at any time to the processing of personal data concerning him or her for the purposes of such marketing, including profiling, to the extent that the processing is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data may no longer be processed for such purposes.
4. In the event that the User claims the right resulting from the above rights, Remanglobal shall comply with the request or refuse to comply with it immediately, but no later than within one month after receiving it. However, if - due to the complicated nature of the request or the number of requests - Remanglobal is unable to comply with the request within one month, it will comply with it within the next two months, informing the User in advance within one month of receipt of the request - about the intended extension of the deadline and its reasons.
5. If you intend to exercise your rights, please contact the Administrator at the address indicated in Part I of this Policy.
6. If the User considers that the processing of their personal data violates the provisions of the GDPR, the User has the right to lodge a complaint with the supervisory authority, which is the President of the Office for Personal Data Protection.
PART V
Cookies
1. Cookies are small text files created automatically by the web browser when you visit the Website. The information contained in a particular cookie can only be read by the website from which the cookie originated. Cookies are stored by Remanglobal on the end device of the person visiting the Website, if the web browser allows it. A cookie usually contains the name of the domain from which it originated, its "expiration time", and an individual, randomly selected number that identifies the cookie.
2. Remanglobal uses cookies to:
a. the ability to log in and maintain the User's session on each page of the Website,
b. adjusting the content of the Website's websites to the individual preferences and actual needs of the Users,
c. to compile general statistics of visits to the presented products on the Website.
3. Remanglobal uses two types of cookies:
a. session – remain on the User's device until leaving the website or turning off the web browser;
b. permanent – they remain on the User's device for a certain period of time or until they are manually deleted.
4. With the help of cookie technology, Remanglobal collects only anonymous statistical data about the User. Remanglobal does not collect any data that would allow you to be identified. The only information about the User, which, however, without a connection with other data, does not allow for his/her identification, is the IP address from which the User connects.
5. By default, web browsers allow the storage of cookies. If the User does not consent to the use of cookies by the Website, we indicate below how the User can change their settings at any time in such a way as to prevent cookies from being written/read during their visit to the Website. Cookies may be deleted by the User by: appropriate functions of the web browser, programs used for this purpose or by using appropriate tools available within the operating system used by the User. The following links provide information on how to delete cookies in the most popular web browsers:
a. Firefox: support.mozilla.org/en/kb/cookie-removal
b. Work: help.opera.com/Windows/12.10/pl/cookies .html
c. Internet Explorer: windows.microsoft.com/pl-pl/internet-explorer/delete-manage-cookies#ie=ie-11
d. Chrome: support.google.com/chrome/answer/95647?hl =pl
6. A change in the configuration of the web browser, which prevents or limits the storage of cookies on the User's end device, may result in restrictions on the functionality of the services provided. Deleting cookies during the provision of the service may lead to similar effects. This may result in you not being able to sign in to the portal or interrupting your session after signing in.
7. The User who does not agree to the use of cookies is obliged to modify the settings of the web browser. Failure to change these settings means acceptance of the cookies used, i.e. configuration of the system enabling the use of cookies, means consent to the storage of the information referred to in this Policy, in accordance with Article 173(2) of the Telecommunications Law Act of 16 July 2004.
8. The Website contains links and references to other websites. Remanglobal is not responsible for the privacy policies of these countries.
9. The entity responsible for placing cookies on the Website User's end device in accordance with this Policy and at the same time having access to them is Robert Górski, conducting business activity under the name Remanglobal Robert Górski with its registered office at Dorotowo 68A, 11-034 Stawiguda.
PART VI
Final provisions
1. Questions related to the Policy should be sent to: office@remanglobal.com.
2. Date of last modification of the Policy: 27.05.2024.